FREQUENTLY ASKED QUESTIONS
Find quick answers to common questions about our products, services, and online banking features. Whether you’re opening an account, applying for a loan, or exploring digital banking, our FAQs are here to guide you every step of the way. Learn more and get the information you need—fast, easy, and reliable.
What are your banking hours?
Our banking hours are from 8:30 a.m. to 3:00 p.m. During this time, we accommodate all over-the-counter transactions and other banking services.
What are your banking days?
Our MLRYT offices are open from Monday to Friday, except on public holidays. We’re always ready to assist you during these days, so feel free to visit us for any transactions or inquiries you may have.
Where are your branches?
All our branches are listed on the “Branches” page, complete with their addresses and contact numbers. This makes it easy for you to find the branch nearest to you and reach out whenever you need assistance.
How do I open a bank account?
You can open an account by visiting any MLRYT branch and presenting a valid government-issued ID, along with the required initial deposit. Our branch staff will guide you through the application process, assist with completing the necessary forms, and answer any questions you may have to ensure a smooth account opening experience.
Do you have ATM Card?
ATM card implementation is already part of the long-term plan; however, it has not yet been rolled out because we are currently in the stage of strengthening our security measures and network infrastructure. Introducing ATM cards requires a highly secure and stable system, as it involves sensitive financial transactions and customer data. At this point, we want to ensure that our network is fully prepared and compliant with security standards before integrating ATM functionality. Once the necessary security and network safeguards are in place, implementing ATM cards will be more effective, safer, and more reliable.
What are the requirements in applying for a loan?
Loan requirements vary depending on the type of loan, but generally include a filled-out application form, valid IDs, proof of income, and supporting documents such as business permits or collateral information. Visit your nearest branch for detailed guidance.
What are your available properties for sale?
The properties available for sale are listed on the “Assets for Sale” page. This page provides comprehensive details for each property, including it's area size, exact location, and other relevant information that can help buyers make informed decisions.
How Can We Help?
We’re always ready to listen. Share your questions or concerns, and we’ll make sure you get the right information and guidance.
VISIT US OR GET IN TOUCH TODAY
We’d love to hear from you. Whether you’re looking for financial guidance, need help with your account, or want to learn more about our products and services, our friendly team is ready to assist. Visit your nearest MLRYT branch or reach out through our online channels—we’re here to make banking easier, more personal, and always within your reach.
Address
G. A. Solis St., Brgy. 11, Lipa City, Philippines, 4217
Contact
(043) 756 1318
mrblipa@yahoo.com
How Can We Help?
We’re always ready to listen. Share your questions or concerns, and we’ll make sure you get the right information and guidance.
Directory
Data Privacy Officer:
mlryt.dataprotectionofficer@gmail.com
Bank Customer Relations & Assistance Officer:
mlryt.cao@yahoo.com
